Beginning on Nov. 1, DataPoint became the first data center and colocation facility in the Baltimore region to provide its customers with a fully manned Network Operations Center 24 hours a day, 7 days a week, 365 days a year. Its on-site NOC is now staffed continuously with trained network engineers and technicians, providing its rapidly growing customer base with a level of support, monitoring services, security and access that is unmatched in this region. “We believe the time was long overdue for Baltimore businesses to have a local facility with 24/7 on-site support. To find a comparable NOC service, you have to travel to Northern Virginia,“ said Carter Smith, General Manager of DataPoint. “And we’re finding that many Baltimore-based customers are delighted to discover a top-tier colocation alternative right here in the Baltimore market.“ The combination of this NOC service with DataPoint’s robust electric power redundancy, private fiber ring, and it’s five upstream providers (MCI, Qwest, Cogent, Level3 and XO) make DataPoint a compelling solution for all breaths of colocation customers.